As I was getting ready to write something about the book, I ran across Maloney’s July 29, 2008, appearance on Comedy Central’s Colbert Report. At first, I thought I would just include it with other links, but the more I thought about it, the more it bothered me.
Is it really funny that women get fired for lactating?
Here’s a quote from Maloney’s book.
I also heard numerous stories about difficulties in the workplace, including one woman whose male colleagues mooed outside the door as she expressed milk to take home and another woman being banished to do so in her car across the street from her office.
I didn’t laugh once while reading her book, but maybe I missed something. Exactly which issue that she wrote about was funny? Rape? Domestic violence? Burkas? Breast cancer? Or maybe prostitution? That link goes to a 2007 feature in Prism magazine, which Maloney reprinted on page 246 of her book and said it made the strongest case against sex trafficking she had ever seen.
Depictions of prostitution in the media and popular culture (including the movie Pretty Woman) can be grossly misleading, even glamorous. In fact, street prostitutes are typically trafficked, exploited, battered, and often force-fed drugs by slavemaster pimps. This series of mugshots of street prostitutes, which documents their first arrest to their eighth, illustrates the reality of life on the street, which more closely resembles a descent into hell than a Hollywood movie.
Is that funny? If not, I’m confused about why one of the first places she went to discuss her book was Comedy Central.
I’ve written about the blurred lines between celebrity and politics. It’s as if something has shifted. Instead of looking back as former government officials (elected or not), they now have to prove they don’t take themselves too seriously while they’re in office, no matter how “serious” the positions they hold. They have to prove that they get the joke. Hey, they’re even in on the joke because so many things that happen in Washington are, well, a joke. Is that it?
Maybe I just don’t get the whole Inside the Beltway atmosphere. Is it really just a non-stop college kegger where everyone has to hit the beer bong and slam shots until they puke their guts out to prove they can keep up?
Maloney’s book is a fairly comprehensive list of women’s issues — what’s been done, what’s been undone and what still needs to be done. For those who regularly keep up on these issues, not much of the information is new, but it’s interesting to read about the issues from Maloney’s perspective as a policymaker.
She put a “take-action guide” at the end of each chapter, providing contact information for some of the groups and organizations working on specific issues. Her goal is to convince readers to do something, anything: “I hope to persuade you that any action in support of your beliefs matters, whether it is large or small, brief or time-consuming, successful or unsuccessful.”
She included women’s personal stories as well as her own story and a wealth of information from other sources.
She also included some of her own research and highlighted inconsistencies between cultural myth and everyday reality.
Maloney mentioned Morgan Stanley, which settled a class-action sex-discrimination case for $54 million and then another one for $46 million, yet it consistently appears on Working Mother magazine’s 100 Best Companies for Working Mothers list, a topic I have written about many times.
You might think that Morgan Stanley would work especially hard to eradicate sex discrimination after so costly [$54 million] an episode. But the firm settled another class action sex discrimination suit in 2007 for $46 million — bringing its overall sex discrimination price tag to an even $100 million. That sounds like a lot, but it only amounts to a few good days of trading.
Despite these incidents, Morgan Stanley has been cited numerous times by Working Mother magazine as one of the 100 Best Companies for Working Mothers. That makes me wonder how bad things are at other companies.
While she pointed out the inconsistency of the companies that appear in Working Mother with their employment track record, she listed in the take-action guide the National Association for Female Executives, which might be a perfectly fine organization. But it falls under the umbrella of Working Mother Media, which publishes Working Mother magazine, whose 100 Best list is — well, let’s just say I’m highlyskeptical of the wholething.
She also gave this example.
If you drive your Mitsubishi to the airport after filling its tank at Sunoco, board a Boeing-built plane for a United Airlines flight, use your Verizon cell phone service to call your spouse before you take off, and then bite into a Krispy Kreme doughnut, you’ve just enriched six household-name companies that have settled or lost sex discrimination cases and lawsuits in recent years.
Right. At least one of those companies — Verizon — makes Working Mother magazine’s 100 Best Companies for Working Mothers list year after year.
In the take-action guide at the end of the “Health Care That’s Always There” chapter, she recommended (among others) Dove’s Campain for Real Beauty as a way to “start health education early by teaching our young and teenaged girls about issues that affect them.” If you scratch the surface of Dove, you’ll find a wee bit of image manipulation of its own.
Unilever is the maker of Dove products (and major “research” funder), which are the basis for the Campaign for Real Beauty and its self-esteem education for young girls. Unilever also makes and markets Axe products, which exist in a parallel universe where the V.I.X.E.N.S. (Very Interactive Xtremely Entertaining Naughty Supermodels) and Bom Chicka Wah Wahs don’t have “real beauty” or self-esteem issues.
In “The Pretty Woman Myth” chapter, Maloney wrote about misleading portrayals of prostitution in popular culture and mentioned that the Academy Award for Best Original Song in 2006 went to ‘It’s Hard Out Here for a Pimp,’” whose lyrics include:
Wait I got a snow bunny, and a black girl too
You pay the right price and they’ll both do you
That’s the way the game goes, gotta keep it strictly pimpin
Gotta have my hustle tight, makin change off these women, yeah
I remember when that happened, thinking, what?!? There was George Clooney, smugly patting himself on the back for Hollywood being “out of touch” for “giving Hattie McDaniel an Oscar when blacks were still sitting in the backs of theaters.” That was in 1939. Just how long was it, dear George, until the next black person was so honored? That would be 1948, then 1964, then 1982, then 2002. And just how far has Hollywood come, George, by glorifying “the black man” … as a pimp, not to mention portraying women of all colors as simply a venue for making money? Hollywood’s out of touch, George. Ya think?
Which brings me back around to the Comedy Central appearance.
If it’s a matter of reaching a younger audience? C’mon, they deserve more credit than that. It’s not only “the kids” watching Comedy Central, and “the younger audience” is watching much more than just Comedy Central. And there are tons of young, vibrant, intelligent voices on the Internet. Dust off the mouse and start clicking.
Besides, there’s not a damn thing that’s funny about this book. Just like the issues Maloney discusses in the book — the media and popular-culture myths that harm the efforts to improve the lives of real people — Maloney’s Comedy Central appearance did nothing but belittle and mock some very serious societal issues. The people behind the stories about sex discrimination, prostitution and unacceptably high infant-mortality rates (to name just a few) deserve much more than to become the butt of a comedian’s joke.
I was discussing the Gates of Hell chapter of the Nightmare in Norway with someone the other night.
“I would have said, ‘I want to speak to your boss, and your boss’s boss and your boss’s boss’s boss, NOW’ … you know … go up the chain of command,” he said.
Chain of command. Yeah, the military does that to a person, I guess. Maybe that works in that world.
But, really, how much latitude does a customer-bot (we’re not human beings anymore) have in an airport before going from concerned about service to a security threat? I mean, how many times could I have told Haris, “I want to speak to your boss,” before he felt “threatened” by me and sent me spiraling into the Circles of Hell to, you know … stun guns, shackles, detention, jail … that sorta thing? I mean … really?
Besides, who’s to say Haris the employee-bot (they’re not human beings anymore either) wouldn’t have just said, “No.”
Then what?
It’s happened before. I called a “customer service” line to ask for, well, customer service. (Oh, silly me.) When I got nowhere with the employee-bot, I asked to speak to his supervisor. He put me on hold. He came back and told me his supervisor refused to speak to me.
Refused to speak to me.
I asked for the name of the president of the company. He said he didn’t know. “Well, could you check?” I asked. He put me on hold again. He came back and said, “It’s against company policy to give you that information.”
It was against company policy to tell me who runs the company.
He was right. I couldn’t find the president’s name anywhere on the company Web site. In fact, three companies were involved, and none of their contact information was available through any of the companies. I had to look them up by other means. But, hey, I found them. (I need to write a love letter to the Internet.) I sent an e-mail to all of them and the customer-service department. To their credit, they actually resolved my problem. Very satisfactorily, even.
Apparently, though, it’s become standard operating procedure that employee-bots (and their CEOs) do not work for customer-bots — even if they are in the service industry. Hell, employee-bots don’t even work for their CEOs anymore. They work for the computer screens in front of them. They can only do what their computers tell them to do, which — when it comes to customer-bots — usually isn’t much.
I suppose PR bullshit goes way back, and none of this is new. Am I the only one who can remember things like “the customer is always right” … or was that just PR bullshit too? I couldn’t help thinking about The Emporer’s New Clothes, which I recently grabbed off the shelf for my son. (I got the Virginia Lee Burton pictures from a 1968 version of the book by Scholastic Book Services.)
You call your employees co-workers and expect them (and us) to believe it?
No clothes!
You say you “work hard to earn my business every time I fly”?
No clothes!
You say, “They’ll hold the plane for you”?
No clothes!
You say, “I’m sorry, there’s nothing I can do”?
No clothes!
It’s not like I’ve never gotten good customer service. I got incredible service yesterday, in fact. More than once. (I’ll write about it one of these days.) But when I get excellent or good or, heck, even fair-to-middling customer service, isn’t it a shame that it makes me want to weep with joy? Why should it be the exception and not the rule?
I ran across a few examples of suckass non-service just skimming through my feeder this morning. Matthew at Childs Play x2 warns his readers not to shop at Home Decorators. Planet Nomad writes about inexplicable weirdness at Starbucks. CrankMama has a fewchoicewords to say about Verizon. Updated: I just found this priceless exchange on Hotfessional. Updated2: Wow. They just keep coming. Karen at A Deaf Mom Shares Her World was denied service at Steak ‘n Shake.
What’s your suckiest non-service experience? Who deserves the “No clothes!” seal of disapproval?
A 33-year-old woman from Iceland, Erla Ósk Arnardóttir, blogged about being detained by U.S. security when arriving at John F. Kennedy International Airport in New York recently. Alda at The Iceland Weather Report tells the story. The gist is that the woman overstayed her welcome in the United States in 1995. Even though she had traveled to the United States since then with no problems, this time, she was detained, shackled and driven to a prison cell in New Jersey, interrogated and finally — after 14 23 hours — put on a flight back home.
Someone translated the original blog post to English.
About the only thing about Iceland in the news here is the story of a teen-ager who posed as Iceland’s president and almost got put through to a telephone meeting with President George W. Bush. Police in Iceland intervened, though, and took him in for questioning. It makes me wonder if the two stories are related. Was U.S. security on “high alert” for anything out of Iceland because of the teen-ager’s prank? That doesn’t explain or justify anything … I just wonder.
Anyway. Morgunblaðið has a video with interviews from a government official and the woman who was detained. Go watch it. Maybe you won’t understand the news report, but keep an eye on the advertisements before and after the clip.
Memo to Icelandair PR department: Dude. Drop everything and check your online ads. Travel to New York? Really?
Update:The Wall Street Journal published an article, Land of the Spree, Dec. 15, 2007.
How do you say ‘Victoria’s Secret’ in Icelandic? With the dollar having hit new lows against currencies around the globe, America is becoming the world’s discount store.
The reporter spoke with two women from Iceland.
Josefina and Carolina Hallström flew to New York for a few days of shopping on Icelandair from Stockholm. The pair, ages 21 and 25, were on the lookout for a Victoria’s Secret store. “We go for the lotions and perfumes,” said Carolina, as she lugged a shopping bag with eight pairs of shoes in it (she’d already pitched the boxes). The underwear retailer’s annual fashion show airs in Sweden, even though there aren’t any stores there, she says. Plus, “shampoo is also much cheaper here.”
The article even mentioned Iceland again with shoppers arriving at the Mall of America in Minnesota on direct flights from Iceland.
But not a word about anyone from Iceland getting detained in New York. Hmm.
Remember how Working Mother “teamed up with” Medela to sell more breast pumps make sure companies support breastfeeding employees? Well, Working Mother also is “in partnership with” Kraft Foods Inc. to sell diet food offer employees “nutritious food.”
Kraft (a “100 best” company and major advertiser) and Working Mother held the “first-ever Office Kitchen Takeover” at SC Johnson’s corporate and manufacturing facilities in Racine, Wis. (SC Johnson is a “100 best” company and major advertiser.) They stocked the company’s kitchen for a day with Kraft’s South Beach Diet prepackaged foods on Sept. 18, 2007, for a captive audience of some 2,500 employees.
“SC Johnson is on our ‘100 Best Companies’ due to its family-oriented culture and its commitment to helping employees strike a good work/life balance,” says Tammy Palazzo, Vice President of Research and Women’s Initiative, Working Mother Magazine. “The South Beach Diet(R) Office Kitchen Takeover awards the company even further by providing healthier food options for busy employees — from the convenience of their own office cafeteria.”
Touted as healthy, convenient, nutritious and delicious, the South Beach Diet is a weight-loss plan, according to Kraft’s own press release, with three phases that couldn’t possibly have been implemented in one day. What’s next? Weekly weigh-ins?
If they were really interested in providing employees with healthy snacks, why not “take over” the kitchen with baskets of fruits, vegetables and nuts? But where’s the selling point in that?
Not only does Working Mother offer its 2.2 million readers as a target audience for advertisers, it now uses employees of “100 best” companies/advertisers as a captive target audience.
I wrote a few days ago about Canon and the yuck factor of E&P’s magazine cover. It seems some professional photographers think Canon stepped over the ethical line in other cases.
According to Mother Jones, Martin Focus Groups of Alexandria, Va., paid participants $150 to answer questions about what language would best sell military action against Iran to the American public.
How would you feel if Hillary [Clinton] bombed Iran? How would you feel if George Bush bombed Iran? And how would you feel if Israel bombed Iran?
Mother Jones first reported that the focus group was sponsored by Freedom’s Watch (whose literature accompanied the focus group), but it turns out it was commissioned by the Israel Project and designed by Public Opinion Strategies.
What does this mean? Probably a lot more stories in mainstream media via press releases and other means.
What a teleconference! Oh, the things they plan to do! For you!
Paid family leave?
Paid sick leave?
Paid vacation days?
Portable, affordable health insurance?
High-quality, affordable childcare and preschool?
:::Shh! Hear that? That’s the sound of corporate executives across the country having a collective heart attack.:::
Nah, not really. The teleconference was a platform for Working Mother to roll out its latest venture: to give “best of congress” awards every two years (starting in September 2008) to members of Congress “in recognition of their leadership in improving the quality of life for working families.”
But I’m jumping ahead. Here’s what happened.
Donna Klein, who earns $200,000 a year as founder and CEO of Corporate Voices, read her welcoming remarks and said we would hear from Rep. Deborah Pryce, R-Ohio, Working Mother Media CEO Carol Evans and Jami Taylor, a mother and activist. Klein tossed out some statistics — that the American workforce was under increasing pressure to meet the goals of a global economy and that childcare-related absences cost business $3 billion a year. (The $3 billion a year is a statistic from 1991 by an organization, Child Care Action Campaign, that apparently no longer exists.)
She mentioned that more than 30 bills dealing with family issues — FMLA, childcare-subsidy increases, workplace flexibility, etc. — were before Congress. She gave statistics about breastfeeding and encouraged working mothers to “advocate for lactation space” because “many employers are open to suggestions.”
Evans also talked about breastfeeding and lactation rooms. Which made me wonder … why are they so focused on lactation rooms?
Then I found this.
A full-page advertisement in Working Mother’s October 2007 issue by Medela, a major breast-pump manufacturer, said that Working Mother “teamed up with” Medela “to gain a better understanding of what the Working Mother 100 Best Companies are doing to help support their employees who are breastfeeding.” Medela offers — for a price — services to corporate clients through its Healthy Babies, Happy Moms, Inc. (That’s one of their corporate lactation rooms in the picture.)
Business ears perked up with the news in 2005 that 73 percent of mothers were breastfeeding. Considering that the United States has a high percentage of working mothers yet offers no guaranteed paid maternity leave … well, you do the math. What did Medela hear? Ka-ching! If maternity leaves were kept at the bare minimum or non-existent, Medela got to sell more breast pumps. Eh?
According to a Jan. 10, 2007, Wall Street Journalarticle, “it is all about business plans, market share and product placement.”
In another lift to sales, nursing products are being reconceived as fashion accessories. Celebrities have discussed their nursing protocols with the news media. When U.S. pump company Medela Inc., a unit of Medela Holding AG of Switzerland, sought to put its products on TV shows three years ago, it found no takers. Last fall, its pumps were included in story lines on “ER,” “Weeds,” and “The Office.”
(Medela, based in McHenry, Ill., is affiliated with the U.S. Chamber of Commerce via its membership in the McHenry Area Chamber of Commerce.)
Back to the teleconference.
Pryce mentioned several initiatives before Congress (mortgage foreclosures, war on terror, health care, education, SCHIP) to illustrate “that Congress is always working on something that can affect you,” but she didn’t mention where she stood on any of the issues.
She also didn’t mention that she has been endorsed by the U.S. Chamber of Commerce, which should offer an idea on where she stands on issues important to employees and working families. Here’s her voting record. Here’s who gives her money.
Next up was Evans, who was introduced as having “surprising” news. Evans went through the list of lists her magazine publishes (100 best, best small companies, best law firms, etc.). Then she talked about a survey of 500 women that revealed the No. 1 reason they work was for money. The No. 2 “surprising” answer was to use talents and training. No. 3 was to be great role models for their children. (She didn’t give specifics of the survey, so I don’t know when or by whom it was conducted.)
Why was the No. 2 answer a stop-the-presses! surprise? Got me. What did she expect the answer to be? Besides, it wasn’t clear what this “surprise” had to do with advocacy.
Here are her suggestions for callers to “get involved.”
Ask your company to apply for our list.
Express your voice through our MomBlog (at workingmother.com, natch).
Next up was Jami Leigh Taylor with “an amazing story of courage and triumph.” Taylor explained that she had been working for a few years on availability and accessibility of maternity insurance. They paid $22,000 out-of-pocket for a healthy pregnancy with no complications because her husband’s company dropped its maternity coverage just before she had a baby. Here are her tips.
Start with congressional staff. Make friends with the chief of staff.
Attend events they are already scheduled to attend.
Bring the kids! (Whisk them out if they get too fussy.)
Look at it as a way to get dressed up and go out on a date!
The results of her BFF-ships with staffers? Has she gotten anyone to write legislation or pass laws? Dunno. She didn’t say.
After a few questions, the teleconference ended.
So what did we learn?
Working Mother and Corporate Voices will give “best of congress” awards.
Evans was surprised! that women work to use their talents and training.
The November 2007 issue of Editor & Publisher showcases its “Eighth Annual Photos of the Year.” The magazine (not the cover posted online) has a yellow sticker:
Also on the cover is a photograph of the grand-prize winner, camera in hand. Clearly a Canon. Yeah, yeah. He won a Canon camera as the grand-prize winner. But, well, yuck.
“Turn the camera a little to the right. We can’t see the logo.”
Yeah, yeah. It’s a magazine cover, not a news photo. But still. Yuck.
Newspapers are losing working mothers and time-pressed single women even faster than they are losing readers overall. Adult newspaper readership has dwindled from more than 80% of the total audience in 1964 to 49.9% last year, according to Scarborough Research and the Newspaper Association of America (NAA). But in 1964, only about 2% fewer women read newspapers than men. That gap stood at nearly 5% in 2006, with readership among men being 52.3% and women 47.6%. This gender gap is not just a U.S. problem, but shows up in nearly every nation, the World Association of Newspapers reported last year.
While I would dearly love to pick apart the numbers (a 3 percent gender-gap increase in 42 years … stop the presses!), I just don’t have time. I skimmed the article because, well, apparently I’m a “habitual skimmer.”
Some of the most powerful themes for women are the health and wellness of their children. Women are “habitual skimmers,” so stories should be short to attract female readers, says Skoloda. Research shows they like brief and bulleted formats, but they also want personal stories. “USA Today certainly has a format that has been very appealing to women,” she adds. Another favorite: The Wall Street Journal’s “Weekend Journal.”
So keep the stories short, bub. Hey, here’s an idea. Why not make everything pink? I hear girls love pink.
Oh, yes. They did. Think that’s cheesy? Check out Pfizer’s official Viagra Web site. Yeesh.
I realize this commercial started airing earlier this summer, but I just heard it for the first time last week. Lisa Marie Presley has called it “revolting,” but she doesn’t own the rights to the song so she has no control over it.
Who knows. If Elvis were still around, maybe he’d be tempted to sing it himself.
Posted by Becky @ 4:10 pm | 11 Comments 
